Troubleshooting
- Some features are not available in BlackBerry Messenger
- My contacts are not appearing in BlackBerry Messenger
- Find more troubleshooting information
- I cannot add a contact using a barcode
- A contact that I tried to add to BlackBerry Messenger is not appearing
- I cannot send a picture
- I cannot send or receive GPS location information
- I am not receiving notifications for a group
- I cannot register an email address with BlackBerry Messenger
- My restored contact list does not contain the contacts or groups that I expect
Parent topic: Basics
Parent topic: Contacts
Parent topic: Chats
Parent topic: BlackBerry Groups
Parent topic: Contact list backup