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Turn on or turn off read receipts or delivery receipts

Before you begin: Depending on your wireless service provider or administrator, you might not be able to perform this task, or some of the options might not appear.
  1. On the Home screen, click the Messages icon.
  2. Press the Menu key.
  3. Click Options.
  4. Click Email Settings.
  5. If the Message Services field appears, set this field to the appropriate email account.
    • To set whether your BlackBerry device sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts and Send Delivery Receipts fields.
    • To set whether your device requests delivery receipts or read receipts when you send email messages, change the Confirm Delivery and Confirm Read fields.
  6. Press the Menu key.
  7. Click Save.

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