I cannot pair the BlackBerry Wireless Headset HS-500 with my device

Try performing the following actions:

  • You might have accidentally deleted the pairing options that you set for your BlackBerry® Wireless Headset HS-500. Complete the steps for pairing your headset with your BlackBerry device.
  • Move your headset 6 to 12 inches away from your BlackBerry device and try pairing again.

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