I cannot hear anything when I use my BlackBerry Wireless Headset HS-500

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I cannot hear anything when I use my BlackBerry Wireless Headset HS-500

Try performing the following actions:

Turn up the volume on your BlackBerry® device.
Make sure that your BlackBerry® Wireless Headset HS-500 is turned on and connected to your BlackBerry device.

Parent topic: Troubleshooting

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