Known issues

In portrait mode, zoom and pan actions on pages set as user-scalable might cause the page to render incorrectly. (1456348)

Workaround: Exit and then restart the application.

Embedded video is obstructed by overlapping when you scroll the page it is displayed on. (1239665)

Workaround: None.

When you use blackberry.invoke.invoke(blackberry.invoke.APP_VIDEOS) to start the Video application, the following message appears: "Cannot open the file. Please check the file permissions and try again." After you close the dialog box, the Video application starts normally. (1237080)

Workaround: None.

During installation, in Mac OS, the default path is displayed as Research In Motion. The specific path should be displayed as /Developer/SDKs/Research In Motion. (1230810)

Workaround: None.

An error occurs if you specify a value greater than 25 characters in length for the name element. The BlackBerry® WebWorks™ Packager does not currently check this length when you package your application. (1200106)

Workaround: Ensure that you specify a value of 25 characters or less for the name element.

An error occurs if you specify a value greater than 18 characters in length for your application archive (.zip file) file name. The BlackBerry WebWorks Packager does not currently check this length when you package your application. (1200055)

Workaround: Although the error occurs if the file name is 18 characters or more, the .zip file must be 10 characters or less. Use a file name that is no longer than 10 characters.

In the config.xml file, if you specify an image file that is either incorrect or missing in the application archive file, an Unknown Source exception appears when you package the application. (1198688)

Workaround: Ensure that you specify the correct name for images you reference in the config.xml file, and that the images exist in the application archive.

When you attempt to sign your application, signing might fail with the message Cannot sign application - failed to find signing keys, if you specified incorrect parameters when you set up signing. For example, when you set up signing, if you specified the following using .pl2 (with a lowercase L instead of a 1) for the output file:
blackberry-keytool -genkeypair -keystore sigtool.p12 -storepass <p12password>
 -dname "cn=<company name>" -alias author

packaging would subsequently fail. (1197063)

Workaround: Ensure that you correctly specify the output file (and other parameters) when you set up signing. Also, use the specific path (bbwp/bin) for the output file.

BlackBerry WebWorks APIs are not supported in framesets or frames. (1092004)

Workaround: None.

The compiling process freezes if you do not specify the cskpassword.(1425720)

Workaround:Specify cskpassword before compiling in order for the barsigner error to appear. Refer to "Compile a BlackBerry WebWorks application" in the BlackBerry® WebWorks™ SDK for BlackBerry® Tablet OS Development Guide for more information on the cskpassword option.

The page permission dialog appears when the Geolocation API from an external server is called. (1422959)

Workaround: None.

Switching the orientation of the BlackBerry® PlayBook™ while the splash screen or loading screen is running causes the scrolling and HTML elements in the application to be unresponsive.(1426343)

Workaround: None.

The default icon does not appear when a large custom icon is specified.(1419333)

Workaround: None.

The splash screen image disappears before the first view of your BlackBerry WebWorks project is added to the stage. The amount of time that the splash screen image stays on the screen is currently set as a static number instead of being based on when firstView is pushed. (1402770)

Workaround: None.

The debugging mode application crashes if you have another debugging mode application running at the same time.(1246434)

Workaround: Ensure that there is only one debugging mode application running at a time.

Running the script blackberry.invoke.invoke(blackberry.invoke.APP_PHOTOS) does not invoke the photo application correctly. (1403593)


The BlackBerry® PlayBook™ tablet simulator that is bundled with the BlackBerry® Messenger SDK cannot recursively delete folders when the webworks://blackberry/io/dir URI API is called.(1436874)

Workaround: None.

While working in Portrait mode in BlackBerry WebWorks, if you use the zoom and pan functions on a page that is user scalable, the page can get stuck rendering incorrectly. (1456348)

Workaround: Closing and reopening the application.

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