BlackBerry Enterprise Service 10

Overview

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Title Version Date Posted Format
Introduction to BlackBerry Enterprise Service 10 - BlackBerry Enterprise Service 10 10.2 2015-02-26 PDF
Product Overview - BlackBerry Enterprise Service 10 10.2 2015-02-26 PDF
Architecture and Data Flow - BlackBerry Enterprise Service 10 10.2 2014-09-10 PDF
Supported Features By Device Type - BlackBerry Enterprise Service 10 10.2 2014-09-10 PDF
Security Technical Overview - BlackBerry Device Service Solution 10.2 2015-02-26 PDF
Security Note - Secure Work Space for iOS and Android 10.2 2015-02-26 PDF
Enterprise Solution Comparison Chart - BlackBerry Enterprise Service 10 10.2 2014-09-10 PDF

Release notes

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Title Version Date Posted Format
Release Notes - BlackBerry Enterprise Service 10 10.2 2013-12-09 PDF
Maintenance Release Notes - BlackBerry Enterprise Service 10 10.2 MR6 2015-08-05 PDF
Maintenance Release Notes - BlackBerry Enterprise Service 10 10.2 MR5 2015-02-27 PDF
Maintenance Release Notes - BlackBerry Enterprise Service 10 10.2 MR4 2014-09-10 PDF
Maintenance Release Notes - BlackBerry Enterprise Service 10 10.2 MR3 2014-07-03 PDF
Maintenance Release Notes - BlackBerry Enterprise Service 10 10.2 MR2 2014-04-14 PDF
Maintenance Release Notes - BlackBerry Enterprise Service 10 10.2 MR1 2014-02-11 PDF
BlackBerry Enterprise Service 10 - Critical Issue Advisory - Critical issue advisory KB36028 10.2 2014-06-11 PDF

Installation & upgrade

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Title Version Date Posted Format
Performance Calculator - BlackBerry Enterprise Service 10 10.2 2014-12-02 ZIP
Preinstallation and Preupgrade Checklist - BlackBerry Enterprise Service 10 10.2 2015-02-26 PDF
Compatibility Matrix - BlackBerry Enterprise Service 10 10.2 2015-04-17 PDF
Installation Guide - BlackBerry Enterprise Service 10 10.2 2015-08-17 PDF
Upgrade Guide - BlackBerry Enterprise Service 10 10.2 2015-08-17 PDF

Configuration

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Title Version Date Posted Format
Licensing Guide - BlackBerry Enterprise Service 10 10.2 2015-02-26 PDF
Configuration Guide - BlackBerry Enterprise Service 10 10.2 2015-02-27 PDF

Administration

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Title Version Date Posted Format
User Guide - BES10 Self-Service 10.2 2013-12-02 PDF
Basic Administration Guide - BlackBerry Management Studio 10.2 2015-02-26 PDF
Advanced Administration Guide - BlackBerry Device Service 10.2 2015-02-26 PDF
Advanced Administration Guide - Universal Device Service 10.2 2015-02-26 PDF
Policy and Profile Reference Guide - BlackBerry Device Service 10.2 2015-02-26 PDF
Policy Reference Spreadsheet - BlackBerry Device Service 10.2 2015-08-14 Excel

Security

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Title Version Date Posted Format
Interim Security Update for April 21, 2014 - Release Notes - BlackBerry Enterprise Service 10 10.2 2014-04-21 PDF
Interim Security Update for March 19, 2015 - Release Notes - BES10 10.2 MR5 2015-05-27 PDF

Multimedia tutorials

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Title Version Date Posted Format
Getting Started With Your Android Device on BlackBerry Enterprise Service 10 Version 10.2 10.2 2014-09-10 HTML
Getting Started With Your BlackBerry Device on BlackBerry Enterprise Service 10 Version 10.2 10.2 2014-09-10 HTML
Getting Started With Your iOS Device on BlackBerry Enterprise Service 10 Version 10.2 10.2 2014-09-10 HTML
Installing BlackBerry Enterprise Service 10 Version 10.2 10.2 2014-09-10 Flash
Planning BlackBerry Enterprise Service 10 Version 10.2 10.2 2014-09-10 HTML

Resources for enterprise users

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Title Version Date Posted Format
Troubleshooting Wizard - BlackBerry Devices 10.2 2014-06-26 HTML
Manuals - BlackBerry 10 Apps 10.2 2014-06-26 Link
Manuals - Secure Work Space for Android 10.2 2014-06-26 Link
Manuals - Secure Work Space for iOS 10.2 2014-06-26 Link