Troubleshooting: BlackBerry Web Desktop Manager
Troubleshooting: Users cannot log in to the BlackBerry Web Desktop Manager
Possible cause |
Possible solution |
|---|---|
You might have specified an incorrect URL for the BlackBerry® Configuration Database during the BlackBerry Administration Service installation process. |
Change the BlackBerry Configuration Database URL. |
You might have specified incorrect settings for the LDAP server during the BlackBerry Administration Service installation process. |
Change the LDAP server settings. |
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