To prevent BlackBerry® devices that do not have IT policies applied to them from remaining active on a BlackBerry® Enterprise Server, you can change the Disable users with unapplied IT policy option to True. The Disable user time limit (hours) option specifies the amount of time that BlackBerry devices can be active on a BlackBerry Enterprise Server without having an IT policy applied to the BlackBerry devices.
If you change the Disable users with unapplied IT policy option to True, by default, the BlackBerry Enterprise Server sends the IT policy to the BlackBerry devices every 30 minutes until the BlackBerry devices apply the IT policy or the time limit expires. If the time limit expires, the BlackBerry Enterprise Server deactivates the BlackBerry device PINs. The permitted range for this option is 0 hours to 8760 hours. If you specify 0 hours, BlackBerry devices deactivate when the IT policy cannot apply automatically.
- In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Policy.
- Click a policy server.
- Click Disable users with unapplied IT policy.
- In the drop-down list, click True.
- In the Disable user time limit (hours) field, type the time limit (in hours) that the PINs for BlackBerry devices that do not have an IT policy applied to them are deactivated on the BlackBerry® Enterprise Server after.
- Click Save all.