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Assign software tokens to a user account

You must assign the software tokens that BlackBerry® device users can use to authenticate to a Wi-Fi® network or VPN network to the user accounts. Depending on the number of software token records that are available to you, you can assign up to three software tokens to each user account.
  1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for a user account.
  4. Click the display name for the user account.
  5. Click Edit user.
  6. On the Software tokens tab, type the serial number of the software token.
  7. To import the software token seed file for the user account, perform the following actions:
    1. Click Browse.
    2. Navigate to the software token seed file for the user account.
    3. Click Open.
  8. If you configured a password in the RSA® Authentication Manager so that you can encrypt the .sdtid file, type and confirm the password.
  9. In the Timeout (minutes) field, type the length of time, in minutes, that the Wi-Fi enabled BlackBerry device takes to cache the PIN.
  10. Click the Add icon.
  11. Click Save all.

Timeout values

You can use one of the timeout values to specify the amount of time, in minutes, that the Wi-Fi® enabled BlackBerry® device caches the PIN of the software token for.

Timeout

Description

0

This value specifies that the BlackBerry device does not cache the PIN and prompts the user to authenticate at each login.

Positive

This value specifies that the BlackBerry device retains the PIN in the cache for a specific number of minutes (for example, 9) before it deletes it.

Negative

This value specifies that the BlackBerry device caches the PIN until the administrator for the software token deletes or changes the seed (for example, -1).

No value

If you do not specify a value, the BlackBerry device always caches the PIN.


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