Help Center

Local Navigation

BlackBerry MVS log files

Log files record the activity of BlackBerry® MVS Server components. You can use log files to troubleshoot issues with the components. The BlackBerry MVS Server creates a log file for each BlackBerry MVS Server component. The log files are located on the computer that hosts the BlackBerry MVS Server in <drive>:\Program Files\Research In Motion\MVS\services\logs.

Component

Description

BlackBerry MVS Call Processor

The BlackBerry MVS Call Processor log files are named MVS_CP_<log_number> .txt (for example, MVS_CP_01.txt). The BlackBerry MVS Call Processor log files have a maximum size of 100 MB. The BlackBerry MVS Server creates a maximum of 50 log files and overwrites the existing log files after the maximum is reached.

BlackBerry MVS Connection Service

On the BlackBerry MVS Server that connects to the BlackBerry® Enterprise Server, the BlackBerry MVS Connection Service saves the log files in <drive>:\Program Files\Research In Motion\MVS\services\mvs_BesConnector\Logs\<yyyymmdd>. The BlackBerry MVS Connection Service log files are named <BlackBerry_MVS_Server_name>_ASCEN_01_<yyyymmdd>_<log_number>.txt (for example, AIN0440_ASCEN_01_20080512_0001.txt). Each log file has a maximum size of 74 MB. The BlackBerry MVS Connection Service creates a new log file after the log file size reaches the maximum.

BlackBerry MVS Notification Service

The BlackBerry MVS Notification Service log file is named MVS_notify.txt. The BlackBerry MVS Notification Service log file has a maximum size of 100 MB. The BlackBerry MVS Server overwrites the existing log file after the log file size reaches the maximum.

BlackBerry MVS Session Manager

The BlackBerry MVS Session Manager log files are named MVS_SIP_day_<log_number>.txt (for example, MVS_SIP_day_1.txt). The BlackBerry MVS Session Manager creates a log file every day for 7 days. After the seventh day, the BlackBerry MVS Session Manager overwrites the existing log files. There is no maximum size limit of the log files.

Index


Was this information helpful? Send us your comments.