Overview

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Overview
- BlackBerry Enterprise Server User Administration Tool
- Preconfigured administrative roles for the BlackBerry Enterprise Server
- New in this release
- Compatibility of authentication methods with previous versions of the BlackBerry Enterprise Server User Administration Tool
Managing user accounts
- Adding user accounts
- Finding user accounts
  - Find a user account
- Changing and removing user accounts
- Change user account settings
- List the groups in a BlackBerry Domain
Managing email message forwarding
- Turn on or turn off email message forwarding
- List the folders that are available for email message forwarding
- Turn on or turn off email message forwarding for folders
Managing IT policies and IT policy rules
- List the IT policy rules in an IT policy
- Set IT policy rules for a user account
- List the IT policies in the BlackBerry Configuration Database
Managing BlackBerry devices
- Set a password for a BlackBerry device
- Set owner information on a BlackBerry device
- Delete pending messages
- Resend a service book
- Resend the peer-to-peer encryption key
- Protect a stolen BlackBerry device
Sending notification messages to BlackBerry devices
- Send a notification PIN message
- Send a notification email message
Retrieving user account statistics and information about BlackBerry devices
- Retrieve user account statistics
  - Results of a statistics query for a user account
- Clear user account statistics
- Retrieve enterprise activation statistics for a user account
Retrieving BlackBerry device information
- List the applications that are available on one or more BlackBerry devices
- List the BlackBerry devices that a specific application is installed on
- Retrieve the statistics for BlackBerry devices
  - Results of a statistics query for a BlackBerry device
- List the modules and .cod files that are available on a BlackBerry device
Retrieve statistics for the BlackBerry Enterprise Server or the messaging server
- Results of a statistics query for a BlackBerry Enterprise Server
Troubleshooting the BlackBerry Enterprise Server User Administration Tool
- Check the status of the BlackBerry Enterprise Server User Administration Tool
- Configuring log files
Parameters for the BlackBerry Enterprise Server User Administration Tool
- Using the command summary in the help file
Common parameters
Input, output, and user feedback parameters
-add
-assign_swconfig
-change
-delete
-find
-handheld_info
-kill_handheld
-list
-move
-resend_peer_to_peer_key
-resend_service_book
-send_email
-send_pin
-set_client_auth
-set_folder_redirection
-set_owner_info
-set_password
-set_user_itpolicy_rule
-stats
-status
Glossary
Provide feedback
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Overview

The BlackBerry® Enterprise Server Resource Kit is a collection of tools that can help you extend your ability to manage and monitor the BlackBerry® Enterprise Solution. You can download the BlackBerry Enterprise Server Resource Kit from www.blackberry.com/support/downloads.

The BlackBerry Enterprise Server Resource Kit contains the following tool packages:

BlackBerry Enterprise Server User Administration Tool
BlackBerry Analysis, Monitoring, and Troubleshooting Tools
BlackBerry Enterprise Transporter

BlackBerry Enterprise Server User Administration Tool
Preconfigured administrative roles for the BlackBerry Enterprise Server
New in this release
Compatibility of authentication methods with previous versions of the BlackBerry Enterprise Server User Administration Tool

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