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Configuring log files

Each time that you run the BlackBerry® Enterprise Server User Administration Tool, the tool creates log files in a subfolder that is named by date. The format of the log file name is <machine_name>_BUA_01<yyyymmdd>_<nnnn>.txt, where the variables are as follows:
  • <machine_name> is the name of the computer running the tool
  • <yyyymmdd> is the date
  • <nnnn> is an increasing integer starting at 0001 each day

The log file contains information about how the file is run. The default level of information is DEBUG, but you can control the level of output by changing the bua-config.properties file in the application folder for the BlackBerry Enterprise Server User Administration Tool. To control the level of information, you change the line LOGLEVEL=<value> to one of the following values:

  • TRACE
  • DEBUG
  • INFO
  • WARN
  • ERROR
  • FATAL

TRACE provides the most information, and FATAL provides the least. (To change the level of the output that is displayed on the console, use the -v option.)

The bua-config.properties file also controls the platform type, in the line PLATFORM=<value>. The platform options are the following:

  • DOMINO
  • EXCHANGE
  • GROUPWISE
  • MDSAPPLICATIONS

Example: Log file

(07/21 12:00:18.011):{main} [com.rim.bes.brk.besuseradmin.BUAUtilities] [DEBUG] [BUA-200] {unknown} Platform: Domino

(07/21 12:00:18.011):{main} [com.rim.bes.brk.besuseradmin.BESUserAdminMain] [DEBUG] [BUA-200] {unknown} null Version null

(07/21 12:00:18.011):{main} [com.rim.bes.brk.besuseradmin.BESUserAdminMain] [DEBUG] [BUA-200] {unknown} null

(07/21 12:00:18.073):{main} [com.rim.bes.brk.besuseradmin.ArgInterpreter] [TRACE] [BUA-100] {unknown} Enter ArgInterpreter.ArgInterpreter

Example: bua-config.applications file

PLATFORM=EXCHANGE

LOGLEVEL=TRACE

Parent topic: Troubleshooting the BlackBerry Enterprise Server User Administration Tool

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