Clear user account statistics

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Overview
- BlackBerry Enterprise Server User Administration Tool
- Preconfigured administrative roles for the BlackBerry Enterprise Server
- New in this release
- Compatibility of authentication methods with previous versions of the BlackBerry Enterprise Server User Administration Tool
Managing user accounts
- Adding user accounts
- Finding user accounts
  - Find a user account
- Changing and removing user accounts
- Change user account settings
- List the groups in a BlackBerry Domain
Managing email message forwarding
- Turn on or turn off email message forwarding
- List the folders that are available for email message forwarding
- Turn on or turn off email message forwarding for folders
Managing IT policies and IT policy rules
- List the IT policy rules in an IT policy
- Set IT policy rules for a user account
- List the IT policies in the BlackBerry Configuration Database
Managing BlackBerry devices
- Set a password for a BlackBerry device
- Set owner information on a BlackBerry device
- Delete pending messages
- Resend a service book
- Resend the peer-to-peer encryption key
- Protect a stolen BlackBerry device
Sending notification messages to BlackBerry devices
- Send a notification PIN message
- Send a notification email message
Retrieving user account statistics and information about BlackBerry devices
- Retrieve user account statistics
  - Results of a statistics query for a user account
- Clear user account statistics
- Retrieve enterprise activation statistics for a user account
Retrieving BlackBerry device information
- List the applications that are available on one or more BlackBerry devices
- List the BlackBerry devices that a specific application is installed on
- Retrieve the statistics for BlackBerry devices
  - Results of a statistics query for a BlackBerry device
- List the modules and .cod files that are available on a BlackBerry device
Retrieve statistics for the BlackBerry Enterprise Server or the messaging server
- Results of a statistics query for a BlackBerry Enterprise Server
Troubleshooting the BlackBerry Enterprise Server User Administration Tool
- Check the status of the BlackBerry Enterprise Server User Administration Tool
- Configuring log files
Parameters for the BlackBerry Enterprise Server User Administration Tool
- Using the command summary in the help file
Common parameters
Input, output, and user feedback parameters
-add
-assign_swconfig
-change
-delete
-find
-handheld_info
-kill_handheld
-list
-move
-resend_peer_to_peer_key
-resend_service_book
-send_email
-send_pin
-set_client_auth
-set_folder_redirection
-set_owner_info
-set_password
-set_user_itpolicy_rule
-stats
-status
Glossary
Provide feedback
Legal notice

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Clear user account statistics

To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.
Type besuseradminclient <credentials> -change -cs and the following parameter:
- -u <user_name>

Example

besuseradminclient -username admin -password password -change -cs -u smoser@test.rim.net -b server01

Parent topic: Retrieving user account statistics and information about BlackBerry devices

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Clear user account statistics

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