Description

This message appears when the BlackBerry® Enterprise Transporter engine finds no user accounts to move.

Possible solution

Try performing one of the following actions:

• If you are running the BlackBerry Enterprise Transporter in live mode, check the manifest file to verify that one or more user accounts are defined in the Users section.
• If you are running the BlackBerry Enterprise Transporter in bulk mode, verify the names of the database servers that host the BlackBerry Configuration Database in the source BlackBerry Domain and the destination BlackBerry Domain, and verify that the names and server information are configured correctly in the manifest file.