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Install the BlackBerry Enterprise Server User Administration Tool

  • Verify that you have the DNS name of the BlackBerry® Administration Service available.
  • Decide on an SSL key store password that conforms to your organization's security policy, and identify a network location where you want the installation application to create the SSL key store. If you plan to install the tool on a computer that is running on a Microsoft® Windows® 2008 operating system, you must choose an SSL key store location that is not in the root folder.
  1. On the computer where you plan to install the BlackBerry Enterprise Server User Administration Tool, create a folder to store the installation files.
  2. In a browser, visit www.blackberry.com/support/downloads, and navigate to the Downloads area for the BlackBerry® Enterprise Server Resource Kit.
  3. Download the installation package for the version of the BlackBerry Enterprise Server User Administration Tool that is compatible with your organization's version of the BlackBerry® Enterprise Server.
  4. Extract the contents of the installation package to the folder you created.
  5. Double-click the .msi file for the tool.
  6. Complete the instructions on the screen.

Verify that the BlackBerry Enterprise Server User Administration Tool was installed correctly.

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