- The user contacts your organization's IT department to activate the BlackBerry device.
- You create a temporary activation password for the user account and communicate the password to the user. The password applies to the user account only.
- To activate the BlackBerry device over the wireless network, the user opens the activation application on the BlackBerry device and types the appropriate email address and activation password.
- The BlackBerry device sends an activation request message to the email account. The message contains information about the BlackBerry device, such as routing information and the public keys for the BlackBerry device.
- The BlackBerry® Enterprise Server sends the BlackBerry
device an activation response that contains routing information about the BlackBerry Enterprise Server and the public keys for the BlackBerry Enterprise Server.
The BlackBerry Enterprise Server and BlackBerry device establish a device transport key. The BlackBerry Enterprise Server and BlackBerry device confirm knowledge of the device transport key to each other. If the confirmation is successful, the activation proceeds and further communication between the BlackBerry Enterprise Server and BlackBerry device is encrypted.
The BlackBerry Enterprise Server sends the appropriate service books (for example, the messaging service book, wireless calendar service book, browser service book, and other service books) to the BlackBerry device. The user can now send messages from and receive messages on the BlackBerry device.
- If the user account is configured for wireless synchronization, and if wireless backup and wireless calendar synchronization on the BlackBerry device are turned on, the BlackBerry Enterprise Server sends user data to the BlackBerry device.