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Create a shared network folder to access the BlackBerry Device Software

You can create a shared network folder on the computer where the BlackBerry® Device Software is installed so that BlackBerry device users and the BlackBerry Administration Service can access the BlackBerry Device Software. The shared network folder that you create for the BlackBerry Device Software cannot be the same shared network folder that you create for BlackBerry® Java® Applications. BlackBerry device users must have read access to the shared network folder.
  1. On the computer where the BlackBerry Device Software is installed, navigate to <drive>:\Program Files\Common Files\Research In Motion.
  2. Share the folder with write permissions for the account that is running the BlackBerry Administration Service - Application Server service.
  3. To decrease bandwidth over your organization's LAN, verify that the shared network folder is located in close proximity to users' computers.
Verify that the AppLoader subfolder is writable.

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