Upgrade a BlackBerry Configuration Database
If you are not a database administrator and you do not have permissions to modify the BlackBerry® Configuration Database, you can request that a database administrator with the appropriate permissions upgrades the BlackBerry Configuration Database
before you run the setup application and upgrade the BlackBerry® Enterprise Server.
- Log in to the computer that hosts the database server as a local administrator or using a Windows® account that has SQL administrator permissions.
- Copy the BlackBerry Enterprise Server installation media to the database server that hosts the BlackBerry Configuration Database.
- Extract the contents to a folder on the computer.
- Navigate to <extracted_folder>\Database.
- Open the BesMgmt.cfg file in a text editor.
- Change the file to include information that is specific to your organization's environment.
- Save and close the file.
- Open a command prompt window.
- Navigate to <extracted_folder>\Database.
- Type CreateDB.exe BESMgmt.cfg.