Troubleshooting the BlackBerry Enterprise Server upgrade process
- Failed to write License Key to the Database
- Previous version detected but no database available
- You encounter errors when you try to upgrade the BlackBerry Configuration Database
- You cannot resolve errors that occur when you move users
- A third-party tool did not install and the BlackBerry Enterprise Server setup application closed
- The BlackBerry Collaboration Service does not connect to Microsoft Office Live Communications Server 2005
- The setup application did not prompt you to change or confirm the MAPI profile
- The BlackBerry Monitoring Service cannot monitor events
- Restore a BlackBerry Configuration Database
- Users experience unexpected behavior with message lists and calendars on BlackBerry devices
- Various BlackBerry Enterprise Server components do not start
- You cannot create a user account in the BlackBerry Administration Service
- The BlackBerry Administration Service pool name is the same as the FQDN of the host computer
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