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Configure support for Unicode text in calendars on BlackBerry devices in a Microsoft Exchange environment

You must complete this task for all Microsoft® Exchange versions to ensure calendar items use the correct Unicode characters in fields such as subject, location, or notes.

Before you begin: In a Microsoft Exchange 2003 environment, install the following hotfixes for wireless calendar synchronization:
  1. On the BlackBerry Enterprise Server, on the Start menu, click Run.
  2. Type regedit.
  3. Click OK.
  4. Perform one of the following actions:
    • If you are running a 32-bit version of Windows®, navigate to HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server\Agents.
    • If you are running a 64-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\Software\WOW6432Node\Research In Motion\BlackBerry Enterprise Server\Agents.
  5. Create a DWORD value that is named SetLocaleIDs.
  6. Set the value to 1.
  7. In the Windows Services, restart the BlackBerry Messaging Agent.

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