Upgrade Guide

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Start the new BlackBerry Enterprise Server

In the Windows® Services, start the BlackBerry® Enterprise Server services in the following order:
  • BlackBerry Controller
  • BlackBerry Router
  • BlackBerry Dispatcher
  • all remaining services
After you finish: After you complete the upgrade process, users must reactivate their BlackBerry devices. Instruct users to connect their BlackBerry devices to the BlackBerry® Desktop Manager or BlackBerry® Web Desktop Manager to receive new SRP routing and service name information.
Next topic: Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and create a BlackBerry Configuration Database
Previous topic: Prevent the previous BlackBerry Enterprise Server from connecting to the BlackBerry Infrastructure

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