Upgrade Guide

Local Navigation

Remove an IT policy from a user account

Before you begin: Assign an IT policy to a group that includes the user account.
  1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User.
  2. Click Manage users.
  3. Search for the user account.
  4. Click the user account.
  5. On the Policies tab, click Edit user.
  6. In the drop-down list, click the blank option (the first entry in the drop-down list) to remove the IT policy.
  7. Click Save all.
After you finish: Resend the IT policy to the user account.

Was this information helpful? Send us your comments.