Upgrade Guide

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Install the BlackBerry Enterprise Server on a new computer and create a new BlackBerry Configuration Database

During the installation process, you must restart the computer.
Note: To administer the BlackBerry® Enterprise Server, you must install the BlackBerry Administration Service. You can install the BlackBerry Administration Service on the same computer as the BlackBerry Enterprise Server or on a separate computer. The first BlackBerry Administration Service or BlackBerry Enterprise Server that you install creates and populates the BlackBerry Configuration Database, if you did not create the BlackBerry Configuration Database previously using the SQL scripts.
  1. Log in to the computer using the Windows® account that you want the BlackBerry Enterprise Server services to run on.
  2. On the BlackBerry Enterprise Server installation media, double-click setup.exe.
  3. In the Setup type dialog box, select I would like the installation process to cireate a BlackBerry Configuration Database.
  4. In the Setup options dialog box, consider the following information:
    • You can select or remove BlackBerry Enterprise Server components from the Additional Components list.
    • To install the BlackBerry Administration Service only during the first installation, click Remote component. In the Additional components list, expand BlackBerry administration. Click BlackBerry Adminstration Service.
    • To permit administrators to log in to the BlackBerry Administration Service and BlackBerry Monitoring Service using their Microsoft® Active Directory® credentials, in the BlackBerry administration list, click Use Active Directory authentication.
  5. When prompted to restart the computer, click Yes.
  6. Log in to the computer using the same account that you used in step 1.
  7. In the Database information dialog box, specify a new BlackBerry Configuration Database.
  8. In the Advanced database options dialog box, consider the following information:
    • If you want to configure database mirroring, you can select Add support for database mirroring and type the name of the database server that hosts the mirror database in the Name of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on the mirror Microsoft® SQL Server®; it adds a registry key to the computer that includes the name of the mirror Microsoft SQL Server.
    • If you configured the database server to use static ports, you must clear the Use dynamic ports check box. If the static port number is not 1433, type the port number in the Port field.
  9. In the CAL and SRP information dialog box, type the new SRP credentials.
  10. In the Application extensibility settings dialog box, consider the following information:
    • You can type a FQDN to create a new BlackBerry MDS Integration Service pool.
    • To configure a hardware load-balancer for the BlackBerry MDS Integration Service pool, you can type a FQDN that corresponds to a DNS record in the DNS server that maps the FQDN into the IP address of the virtual server that you configured on the hardware load-balancer.
    • You can create a new BlackBerry MDS Integration Service database or upgrade the existing BlackBerry MDS Integration Service database.
    • If you choose to create a new BlackBerry MDS Integration Service database, the setup application creates the BlackBerry MDS Integration Service database on the same database server as the BlackBerry Configuration Database.
  11. If you upgrade from the BlackBerry Collaboration Service for use with Windows® Messenger, in the Instant messaging Settings dialog box, specify the Microsoft® Office Live Communications Server 2005 address.
  12. In the Administration settings dialog box, perform the following actions:
    • In the Pool name field, type an FQDN that the setup application can use to create the BlackBerry Administration Service web address.
    • In the New password and Confirm password fields, type the password for the SSL certificate that the BlackBerry Administration Service uses for authentication with browsers.
  13. In the LDAP settings dialog box, consider the following information:
    • You can type the URL of the LDAP server that hosts the BlackBerry device users using the following format: ldap://<computer_name>:<port>; where <computer_name> is the DNS name of the LDAP server, and <port> is the port number that the LDAP server listens for connections on (by default, port 389).
    • You can type the distinguished name of the search base URL for the area of the directory tree that contains the BlackBerry device users.
    • You can type the name and password for the administrator account that has permissions to log in to and search the LDAP server. You can type the name for the administrator account as the login name, also known as the security account manager name (for example, besadmin).
    • You can verify the LDAP server URL and the LDAP search base by clicking Query.
  14. In the Start services dialog box, do not start the BlackBerry Enterprise Server services.
  15. Click Finish.
After you finish: Move user accounts to the BlackBerry Enterprise Server using the BlackBerry Enterprise Transporter. For more information about moving user accounts, see the BlackBerry User Migration Tool Administration Guide.

Specifying a name for the BlackBerry Administration Service pool during the installation process

During the installation process, the setup application prompts you to specify the name of the BlackBerry® Administration Service pool.

The BlackBerry Administration Service instances use the pool name for interprocess communication and when you configure BlackBerry Administration Service high availability using DNS round robin. You must specify a valid DNS host name during the installation process, even if you do not configure BlackBerry Administration Service high availability using DNS round robin.

The setup application uses the FQDN of the computer that you install the first BlackBerry Administration Service instance on as the default value for the pool name. If you keep the default value and configure BlackBerry Administration Service high availability using DNS round robin at a later time, you must use the BlackBerry Configuration Panel to change the pool name to the host name for the pool.

The name for the BlackBerry Administration Service pool does not impact BlackBerry Administration Service high availability that uses a hardware load balancer.

For more information about BlackBerry Administration Service high availability, see the BlackBerry Enterprise Server Planning Guide.

Next topic: Upgrade the BlackBerry Enterprise Server instances that you configured for disaster recovery
Previous topic: BESMgmt.cfg properties

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