During the installation process, the setup application prompts you to specify the LDAP server URL, search base, and the credentials for an LDAP administrator so that the BlackBerry® Administration Service can access the LDAP server and authenticate user accounts.

If the user accounts in your organization's environment are stored in more than one domain in a Microsoft® Active Directory® forest, you must configure the LDAP settings that the BlackBerry Administration Service uses so that the BlackBerry Administration Service can search the global catalog.

1. During the installation process, specify the DNS host name of a global catalog server as the LDAP server name that is included in the LDAP server URL.
2. Specify the LDAP port number to be 3268.
3. Specify the LDAP user name and password to be the user name and password of an administrator account that has permission to read user attributes from the global catalog.