1. Log in to the computer using the Windows® account that you created and that has the proper permissions. This account will run the services for the BlackBerry Enterprise Server.
2. On the BlackBerry Enterprise Server installation media, double-click setup.exe.
3. In the Setup type dialog box, select one of the following options:
   • If this installation process is the first installation of BlackBerry Enterprise Server software in a BlackBerry Domain, select I would like the installation process to create a BlackBerry Configuration Database.
   • For all other installations of the BlackBerry Enterprise Server software, select I would like the installation process to use an existing BlackBerry Configuration Database .
4. In the Setup options dialog box, consider the following information:
   • You can select or remove BlackBerry Enterprise Server components from the Additional Components list.
   • To install the BlackBerry Administration Service only during the first installation, click Remote component. In the Additional components list, expand BlackBerry administration. Click BlackBerry Adminstration Service.
   • To permit administrators to log in to the BlackBerry Administration Service and BlackBerry Monitoring Service using their Microsoft® Active Directory® credentials, in the BlackBerry administration list, click Use Active Directory authentication.
5. In the Accounts and Folders dialog box, in the Name field, type the name of the BlackBerry Enterprise Server that you want the BlackBerry Administration Service to display.
6. When the setup application prompts you to restart the computer, click Yes.
7. Log in to the computer using the same account that you used in step 1.
8. In the Advanced database options dialog box, consider the following information:
   • If you want to configure database mirroring, you can select Add support for database mirroring and type the name of the database server that hosts the mirror database in the Name of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on the mirror Microsoft® SQL Server®; it adds a registry key to the computer that includes the name of the mirror Microsoft SQL Server.
   • If you configured the database server to use static ports, you must clear the Use dynamic ports check box. If the static port number is not 1433, type the port number in the Port field.
9. In the Application extensibility information dialog box, consider the following information:
   • You can type a FQDN to create a new BlackBerry MDS Integration Service pool, or add the BlackBerry MDS Integration Service instance to a pool that you created during a previous installation process.
   • To configure a hardware load-balancer for the BlackBerry MDS Integration Service pool, you can type a FQDN that corresponds to an DNS record in the DNS server that maps the FQDN into the IP address of the virtual server that you configured on the hardware load-balancer.
   • The setup application creates the BlackBerry MDS Integration Service database on the database server that hosts the BlackBerry Configuration Database.
   • If you add the BlackBerry MDS Integration Service instance to an existing pool, the setup application selects the existing BlackBerry MDS Integration Service database and existing administrator account and publisher account.
10. In the Administration settings dialog box, consider the following information:
    • You must type a valid FQDN in the Pool name field. The setup application uses the FQDN to create the BlackBerry Administration Service web address.
    • You must type the password for the SSL certificate that the BlackBerry Administration Service uses for authentication with browsers.
11. In the LDAP settings dialog box, consider the following information:
    • You can type the URL of the LDAP server that hosts the BlackBerry device users using the following format: ldap://<computer_name>:<port>; where <computer_name> is the DNS name of the LDAP server, and <port> is the port number that the LDAP server listens for connections on (by default, port 389).
    • You can type the distinguished name of the search base URL for the area of the directory tree that contains the BlackBerry device users.
    • You can type the name and password for the administrator account that has permissions to log in to and search the LDAP server. You can type the name for the administrator account as the login name, also known as the security account manager name (for example, besadmin).
12. Start the services for the BlackBerry Enterprise Server. If you installed the BlackBerry Administration Service, the setup application waits until the BlackBerry Administration Service services are running before the setup application continues.
13. In the Console addresses dialog box, copy the web addresses for the BlackBerry Enterprise Server components. You can use the web addresses to log in to the BlackBerry Enterprise Server components that you installed.

• If required, add the name of the BlackBerry MDS Integration Service pool to the DNS server and change the name of the computer.
• To verify that the BlackBerry Configuration Database on a Microsoft SQL Server uses the appropriate collation setting, check that the collation setting for the BlackBerry Configuration Database is default case-insensitive.
• If you reinstalled the BlackBerry Administration Service, in Windows® Internet Explorer®, delete the cache.
• If the setup application installed Microsoft SQL Server Express 2003, install the hotfix for Microsoft Security Bulletin MS09-004 (for more information, visit www.technet.microsoft.com to read article KB960082).

Specifying a name for the BlackBerry Administration Service pool during the installation process