Installation and Configuration Guide

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Install a BlackBerry Enterprise Server component on a separate computer

Before you begin:
  • Install a BlackBerry® Enterprise Server and the BlackBerry Administration Service in your organization's environment.
  • Verify that the BlackBerry Administration Service is running on an account that has permissions to access and modify the Windows® registry on the computer that you want to install the BlackBerry Enterprise Server component.
  1. Using the Windows® account that you created, log in to the computer. This account runs the services for the BlackBerry Enterprise Server components.
  2. On the BlackBerry Enterprise Server installation media, double-click setup.exe.
  3. In the Setup type dialog box, select I would like the installation process to use an existing BlackBerry Configuration Database.
  4. In the Database information dialog box, type the names of the database server and BlackBerry Configuration Database that the BlackBerry Enterprise Server uses.
  5. In the Advanced database options dialog box, consider the following information:
    • If you want to configure database mirroring, you can select Add support for database mirroring and type the name of the database server that hosts the mirror database in the Name of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on the mirror Microsoft® SQL Server®; it adds a registry key to the computer that includes the name of the mirror Microsoft SQL Server.
    • If you configured the database server to use static ports, you must clear the Use dynamic ports check box. If the static port number is not 1433, type the port number in the Port field.
  6. In the Setup options dialog box, consider the following information:
    • You can select or remove BlackBerry Enterprise Server components from the Additional Components list.
    • To permit administrators to log in to the BlackBerry Administration Service and BlackBerry Monitoring Service using their Microsoft® Active Directory® credentials, in the BlackBerry administration list, click Use Active Directory authentication.
  7. When the setup application prompts you to restart the computer, click Yes.
  8. Log in to the computer using the same account that you used in step 1.
  9. In the Application extensibility information dialog box, consider the following information:
    • You can type a valid FQDN or IP address to create a new BlackBerry MDS Integration Service pool, or add the BlackBerry MDS Integration Service instance to a pool that you created during a previous installation process.
    • The setup application creates the BlackBerry MDS Integration Service database on the database server that hosts the BlackBerry Configuration Database.
    • If you add the BlackBerry MDS Integration Service instance to an existing pool, the setup application selects the existing BlackBerry MDS Integration Service database and the existing administrator account and publisher account.
  10. In the Administration settings dialog box, consider the following information:
    • You must type a valid FQDN or IP address in the Pool name field. The setup application uses the FQDN or IP address to create the BlackBerry Administration Service web address.
    • You must type the password for the SSL certificate that the BlackBerry Administration Service uses for authentication with browsers.
  11. In the LDAP Settings dialog box, consider the following information:
    • You can type the URL of the LDAP server that hosts the BlackBerry device users using the following format: ldap://<computer_name>:<port>; where <computer_name> is the DNS name of the LDAP server, and <port> is the port number that the LDAP server listens for connections on (by default , port 389).
    • You can type the distinguished name of the search base URL for the area of the directory tree that contains the BlackBerry device users.
    • You can type the name and password for the administrator account that has permissions to log in to and search the LDAP server. You can type the name for the administrator account as the login name, also known as the security account manager name (for example, besadmin).
  12. Start the services for the BlackBerry Enterprise Server components.
  13. In the Console addresses dialog box, copy the web addresses for the BlackBerry Enterprise Server components. You can use the web addresses to log in to the BlackBerry Enterprise Server components.
After you finish:
  • If required, add the name of the BlackBerry MDS Integration Service pool to the DNS server, and change the name of the computer.
  • To view the BlackBerry Enterprise Server component in the BlackBerry Administration Service, restart the BlackBerry Administration Service.
  • If you reinstalled the BlackBerry Administration Service, in Windows® Internet Explorer®, delete the cache.
Next topic: Install the BlackBerry Monitoring Service software
Previous topic: Specifying a name for the BlackBerry Administration Service pool during the installation process

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