Unsupported environments

Item

Description

DMZ

The BlackBerry® Enterprise Server and BlackBerry Enterprise Server components, with the exception of the BlackBerry Router, do not support installation in a DMZ.

email application

The BlackBerry Enterprise Server and BlackBerry Enterprise Server components do not support installation on computers that host email applications. Email applications use data files that can cause conflicts with the BlackBerry Enterprise Server components. As a result, the BlackBerry Enterprise Server components might not function as expected.

IBM® DB2® UDB

BlackBerry Enterprise Server 5.0 and the BlackBerry Enterprise Server components do not support IBM DB2 UDB.

instant messaging server

The BlackBerry Enterprise Server and BlackBerry Enterprise Server components do not support more than one type of instant messaging server in the BlackBerry Domain. For example, you cannot install the BlackBerry Collaboration Service for use with Microsoft® Office Communications Server 2007 and the BlackBerry Collaboration Service for IBM® Lotus® Sametime® in the same BlackBerry Domain.

BlackBerry database notification system

The BlackBerry database notification system does not support installation on a computer that runs Windows Server® 2008.

BlackBerry Attachment Service

You must install the software update for KB22953 on Windows Server® 2008 if you want the BlackBerry Attachment Service to support .mp3 audio files on BlackBerry devices and all audio formats on BlackBerry® 7100 Series devices that support CDMA networks. To download the software update for KB22953, visit www.blackberry.com/support/downloads/.

Terminal Services

The BlackBerry Enterprise Server and BlackBerry Enterprise Server components do not support installation on a computer that Terminal Services is installed on.


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