Installation and Configuration Guide

Local Navigation

BlackBerry Manuals & Help  >  Administrator Documentation  >  BlackBerry Enterprise Server 5  >  BlackBerry Enterprise Server for IBM Lotus Domino  >  Installation and Configuration Guide BlackBerry Enterprise Server for IBM Lotus Domino - 5.0

Install the BlackBerry Monitoring Service software

You can install the BlackBerry® Monitoring Service so that you can monitor BlackBerry® Enterprise Server activity and BlackBerry device user activity.

You can complete the following steps if you want to install the BlackBerry Monitoring Service on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server.

Before you begin: Install a BlackBerry Enterprise Server and a BlackBerry Administration Service.
  1. Log in to the computer using the Windows® account that you want to use to run the BlackBerry Monitoring Service services.
  2. In the Setup type dialog box, select I would like the installation process to use an existing BlackBerry Configuration Database.
  3. In the Database information dialog box, type the names of the database server and BlackBerry Configuration Database that the BlackBerry Enterprise Server uses.
  4. In the Advanced database options dialog box, consider the following information:
    • The BlackBerry Monitoring Service does not support database mirroring.
    • If you configured the database server to use static ports, you must clear the Use dynamic ports check box. If the static port number is not 1433, type the port number in the Port field.
  5. In the Setup options dialog box, perform the following actions:
    • Select Remote component and BlackBerry Monitoring Service.
    • If you do not want to install the BlackBerry Administration Service on the same computer as the BlackBerry Monitoring Service, in the Setup Type dialog box, clear the BlackBerry Administration Service check box.
  6. When the setup application prompts you to restart the computer, click Yes.
  7. In the Monitoring service dialog box, perform the following actions:
    • If there are a large number of BlackBerry device users in your organization, or if you create a large number of reports from the BlackBerry Monitoring Service, install the BlackBerry Monitoring Service database on a database server that is separate from the database server that hosts the BlackBerry Configuration Database.
    • Type the names of the database server and BlackBerry Monitoring Service database.
  8. Start the services for the BlackBerry Monitoring Service.
  9. In the Console addresses dialog box, copy the BlackBerry Monitoring Service web address. You can use this web address to log in to the BlackBerry Monitoring Service.
Next topic: Installing a standby BlackBerry Enterprise Server
Previous topic: Install a BlackBerry Enterprise Server component on a separate computer

Was this information helpful? Send us your comments.