Configuring a Hosted BlackBerry services environment
Hosted BlackBerry® services permit you to make the BlackBerry® Enterprise Server available to other organizations (for example, small or medium-sized businesses). When you use the Hosted BlackBerry services in your organization's environment, one or more organizations can subscribe to your organization's BlackBerry Enterprise Server.
You must make sure that the organization name for each user is listed accurately and consistently in the contact list. For example, if the organization name appears as an acronym in some entries but in full in others, the address search results might be inaccurate. If a user tries to look up contact information for a user whose organization name is not specified, no search results appear.
When users try to look up contact information, they must type the entire email address.
To configure Hosted BlackBerry services, you must use a different licensing model for the BlackBerry Enterprise Server.
For more information about Hosted BlackBerry services, see the BlackBerry Enterprise Server Planning Guide.