Add or remove a BlackBerry Enterprise Server component

When you perform this tasks, any BlackBerry® Enterprise Server components on the computer are unavailable for use.

The process includes a restart of the computer.

Before you begin:
  • If you configured high availability, and you want to add or remove a BlackBerry Enterprise Server component from a computer that hosts a primary BlackBerry Enterprise Server, perform a manual failover to the standby BlackBerry Enterprise Server so that this task does not affect users.
  • If you want to remove a BlackBerry Router, BlackBerry Attachment Service, BlackBerry MDS Connection Service, BlackBerry Collaboration Service, or BlackBerry MDS Integration Service, use the BlackBerry Administration Service to remove the component from the list of component instances that the BlackBerry Enterprise Server uses.
  1. Log in to the computer using the Windows® account that you used to install the BlackBerry Enterprise Server components.
  2. If the IBM® Lotus® Domino® server is installed, complete the following actions:
    1. Stop the IBM® Lotus® Domino® server.
    2. Change the startup type of the IBM Lotus Domino server to manual.
  3. Stop the services for the BlackBerry Enterprise Server.
  4. On the BlackBerry Enterprise Server installation media, double-click setup.exe.
  5. In the Setup type dialog box, select I would like the installation process to use an existing BlackBerry Configuration Database.
  6. In the Database information dialog box, verify the names of the database server and BlackBerry Configuration Database.
  7. In the Advanced database options dialog box, consider the following information:
    • If you want to configure database mirroring, you can select Add support for database mirroring and type the name of the database server that hosts the mirror database in the Name of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on the mirror Microsoft® SQL Server®; it adds a registry key to the computer that includes the name of the mirror Microsoft SQL Server.
    • If you configured the database server to use static ports, you must clear the Use dynamic ports check box. If the static port number is not 1433, type the port number in the Port field.
  8. In the Setup options dialog box, select the components that you want to add, and clear the checkboxes for the components that you want to remove.
  9. When the setup application prompts you to restart the computer, click Yes.
  10. Log in to the computer using the same account that you used in step 1.
  11. In the Application extensibility information dialog box, consider the following information:
    • You can type a FQDN to create a BlackBerry MDS Integration Service pool, or add the BlackBerry MDS Integration Service instance to a pool that you created during a previous installation process.
    • To configure a hardware load-balancer for the BlackBerry MDS Integration Service pool, you can type a FQDN that corresponds to an DNS record in the DNS server that maps the FQDN into the IP address of the virtual server that you configured on the hardware load-balancer.
    • The setup application creates the BlackBerry MDS Integration Service database on the same database server as the BlackBerry Configuration Database.
    • If you add the BlackBerry MDS Integration Service instance to an existing pool, the setup application selects the existing BlackBerry MDS Integration Service database and existing administrator account and publisher account.
  12. In the Administration settings dialog box, consider the following information:
    • You must type a valid FQDN or IP address in the Pool name field. The setup application uses the FQDN or IP address to create the BlackBerry Administration Service web address.
    • You must type the password for the SSL certificate that the BlackBerry Administration Service uses for authentication with browsers.
  13. In the LDAP Settings dialog box, consider the following information:
    • You can type the URL of the LDAP server that hosts the BlackBerry device users using the following format: ldap://<computer_name>:<port>; where <computer_name> is the DNS name of the LDAP server, and <port> is the port number that the LDAP server listens for connections on (by default , port 389).
    • You can type the distinguished name of the search base URL for the area of the directory tree that contains the BlackBerry device users.
    • You can type the name and password for the administrator account that has permissions to log in to and search the LDAP server. You can type the name for the administrator account as the login name, also known as the security account manager name (for example, besadmin).
  14. In the DIIOP settings dialog box perform the following actions:
    • In the FQDN field, type the FQDN of the IBM Lotus Domino server that is running the DIIOP task, or if you want to configure high availability for the DIIOP task, the FQDN of a hardware load balancer entry or software load balancer entry.
    • In the Port number field, type the TCP/IP port number for the DIIOP task (by default, 63148).
  15. Start the services for the BlackBerry Enterprise Server.
  16. In the Console addresses dialog box, copy the web addresses for the BlackBerry Enterprise Server components. You can use the web addresses to log in to the BlackBerry Enterprise Server components.
After you finish:
  • If you added a component, to view the component information in the BlackBerry Administration Service, restart the BlackBerry Administration Service.
  • If you removed a component other than the BlackBerry Router, to delete the component information from the BlackBerry Configuration Database, use the BlackBerry Administration Service.
  • If you reinstalled the BlackBerry Administration Service, in Windows® Internet Explorer®, delete the cache content.

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