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Disable Message Normal Send IT policy rule


This rule specifies whether to require a BlackBerry® device user to send encrypted or signed email messages.

Default value

The default value is No.


If you change this rule to Yes, to send email messages, the user must install the S/MIME Support Package for BlackBerry® smartphones or the PGP® Support Package for BlackBerry® smartphones. You must also turn on S/MIME message processing on the BlackBerry® Enterprise Server or, in the PGP Application policy group, configure the PGP Universal Server Address rule.

For BlackBerry devices that are running BlackBerry® Device Software version 5.0 and later, this rule applies only to email messages that a user sends through your organization’s BlackBerry Enterprise Server. To prevent a user from sending email messages that are not encrypted or signed from a different email message service, such as the BlackBerry® Internet Service, in the Service Exclusivity policy group, configure the Allow Other Message Services rule.

For BlackBerry devices that are running BlackBerry Device Software versions that are earlier than version 5.0, this rule applies to all email message services.

Minimum requirements

  • Java® based BlackBerry device
  • BlackBerry® Application Suite version 1.0
  • BlackBerry® Connect™ version 4.0
  • BlackBerry® Device Software version 3.6
  • BlackBerry® Enterprise Server for IBM® Lotus® Domino® and BlackBerry® Enterprise Server for Novell® GroupWise® version 4.0
  • BlackBerry® Enterprise Server for Microsoft® Exchange version 3.6


The BlackBerry Enterprise Server for Novell GroupWise supports this rule in BlackBerry Device Software version 4.0 or later.


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