Help Center

Local Navigation

Desktop Password Cache Timeout IT policy rule


This rule specifies the length of time (in minutes) that the BlackBerry® Desktop Software or BlackBerry® Web Desktop Manager caches the BlackBerry device password in memory. The permitted range is 0 through 720 minutes.

Default value

The default value is 10 minutes.


If you change this rule to 0, a BlackBerry device clears the password from memory when a user disconnects the BlackBerry device from a computer, regardless of the length of time that the BlackBerry device was connected.


A BlackBerry device uses this rule only if you configure the Password Required IT policy rule to Yes.

Minimum requirements

  • BlackBerry® Application Suite version 1.0
  • BlackBerry Desktop Software version 3.5 or BlackBerry Web Desktop Manager version 1.0
  • BlackBerry® Enterprise Server version 3.5 for Microsoft® Exchange, BlackBerry® Enterprise Server version 4.0 for IBM® Lotus® Domino®, or BlackBerry® Enterprise Server version 4.0 for Novell® GroupWise®


The BlackBerry Enterprise Server for Novell GroupWise supports this rule with the BlackBerry Web Desktop Manager only.


Was this information helpful? Send us your comments.