Administrative roles for the BlackBerry Device Service

The BlackBerry Device Service includes preconfigured administrative roles that you can assign to administrator accounts. Each role is designed for a different type of administrator, and grants different permissions to manage and make changes to the BlackBerry Device Service, user accounts, and BlackBerry devices. The table below details the permissions that are associated with each role.

To meet the needs of your organization's environment, you can change the permissions that are associated with the preconfigured roles, or you can create custom roles. For more information about how to change or create roles, visit www.blackberry.com/go/serverdocs to read the BlackBerry Device Service Advanced Administration Guide.

Permission name

Security Administrator

Enterprise Administrator

Senior Helpdesk Administrator

Junior Helpdesk Administrator

Server Only Administrator

User Only Administrator

User and device group

Create a group

   

Delete a group

     

View a group

 

Edit a group

 

Create a user

   

Delete a user

   

View a user

 

Edit a user

 

View a device

 

Edit a device

 

View device activation settings

     

Edit device activation settings

     

Create an IT policy

     

Delete an IT policy

     

View an IT policy

 

Edit an IT policy

     

Import an IT policy

     

Export an IT policy

   

Resend data to devices

   

Create a software configuration

     

View a software configuration

 

Edit a software configuration

     

Delete a software configuration

     

Create an application

     

View an application

 

Edit an application

     

Delete an application

     

Create an administrator user

     

Add or remove to user configuration

   

Import or export users

     

Import user updates

     

Assign the current device to a user

 

Delete all device data and remove device

 

Delete only the organization data and remove device

 

View associated BlackBerry Device Service

 

Override associated BlackBerry Device Service

   

Create a company directory connection

     

Delete a company directory connection

     

View a company directory connection

   

Edit a company directory connection

   

View user authentication

         

Edit user authentication

         

Create an email profile

     

Delete an email profile

     

View an email profile

 

Edit an email profile

     

Create a SCEP profile

     

Delete a SCEP profile

     

View a SCEP profile

 

Edit a SCEP profile

     

Create a proxy profile

     

Delete a proxy profile

     

View a proxy profile

Edit a proxy profile

     

View enterprise authentication

     

Import an enterprise authentication file

     

Remove enterprise authentication file

     

View device backup encryption keys

         

Edit device backup encryption keys

         

View compliance rules

       

Edit compliance rules

       

View certificate retrieval settings

       

Edit certificate retrieval settings

       

Specify an activation password

 

Generate an activation email

 

Import new users

     

Topology group

View a server

   

 

Edit a server

   

 

View a component

   

 

Edit a component

   

 

View an instance

   

 

Edit an instance

   

 

Change the status of an instance

   

 

Edit an instance relationship

   

 

View a job

     

Edit a job

     

View default distribution settings for a job

     

Edit default distribution settings for a job

     

Manage deployment job tasks

   

Change the status of a job task

     

Delete an instance

   

 

Edit license keys

   

 

View license keys

   

 

View reconciliation event status

View SMTP configuration

   

 

Edit SMTP configuration

   

 

View BlackBerry Enterprise Service 10 license information

Edit BlackBerry Enterprise Service 10 license information

         

View an organization notice

   

Edit an organization notice

       

View wireless service plan

   

Edit wireless service plan

       

View rules for the BlackBerry MDS Connection Service

   

BlackBerry Administration Service setup group

Create a role

     

Delete a role

       

View a role

     

Edit a role

       

Add or remove a role

     

View BlackBerry Administration Service software management

   

 

Edit BlackBerry Administration Service software management

       

Import or export groups within roles

         

View BlackBerry Administration Service certificate management

         

Edit BlackBerry Administration Service certificate management

         

Organizations group

View an organization

         

Edit an organization

         


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