Prerequisites: Using the BlackBerry IT Policy Import and Export Tool

  • The source and destination BlackBerry Configuration Database must be associated with the same type of product. For example, you cannot export IT policy information from the BlackBerry Configuration Database of a BlackBerry Enterprise Server and import the IT policy information to the BlackBerry Configuration Database of a BlackBerry Device Service. Each product supports a different set of IT policy rules.
  • The tool does not support importing IT policy information to a version of a server instance that is earlier than the version that you exported the IT policy information from. For example, you cannot export IT policy information from BlackBerry Enterprise Service 10 version 10.1 and import the information to BlackBerry Device Service 6.2.
  • The tool does not support exporting and importing IT policy information between different platforms of the BlackBerry Enterprise Server. For example, you cannot export IT policy information from the BlackBerry Enterprise Server for Microsoft Exchange and import the IT policy information to the BlackBerry Enterprise Server for IBM Domino.
  • The BlackBerry IT Policy Import and Export Tool 10.1 and later does not import custom IT policy rules to the destination BlackBerry Configuration Database (this functionality is relevant only to BlackBerry Enterprise Server 5.0.4 and earlier). If the destination domain supports custom IT policy rules, and you want to import custom IT policy rules, download and use a version of the tool that matches the version of the destination domain.


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