Set the password for a device

You can use the BlackBerry Enterprise Service 10 User Administration Tool to lock a BlackBerry device and set a new password for the device.

  1. To open the command window for the BlackBerry Enterprise Service 10 User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > All Programs > BlackBerry Resource Kit for BlackBerry Enterprise Service 10 > BlackBerry Enterprise Service 10 User Administration Tool.
  2. Type besuseradminclient <credentials> -set_password <device_password> -u <user_name>.
  3. If the user account is associated with multiple devices, type -pin <pin> , where <pin> is the PIN of the device. If you do not specify -pin, an error message indicates that you must specify a device for the action.
  4. If you want to display a message on the device, type -display_message <message>.

Example: Setting the password for a device

besuseradminclient -username admin -password password -set_password password1 -u jpalmer@test.rim.net

Example: Setting the password for a specific device (user has multiple devices)

besuseradminclient -username admin -password password -set_password password1 -u jpalmer@test.rim.net -pin 12G34H56

Example: Locking the device and displaying a message on the device when setting the password

besuseradminclient -username admin -password password -set_password password1 -u jpalmer@test.rim.net -display_message "The password of this device has changed, please contact your administrator."



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