Remove a user account and delete the work data from the user's devices

You can use the BlackBerry Enterprise Service 10 User Administration Tool to remove a user account from the BlackBerry Device Service, and to delete only the work data from the devices that are associated with that user account.

  1. To open the command window for the BlackBerry Enterprise Service 10 User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > All Programs > BlackBerry Resource Kit for BlackBerry Enterprise Service 10 > BlackBerry Enterprise Service 10 User Administration Tool.
  2. Type besuseradminclient <credentials> -delete -u <user_name> -wipe -organization_data_only.

Example

besuseradminclient -username admin -password password -delete -u jpalmer@test.rim.net -wipe -organization_data_only



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