Configuring log files

The BlackBerry Enterprise Service 10 User Administration Tool creates log files in a subfolder. The format of the log file name is <machine_name>_BUAClient_<yyyymmdd>_<nnnn>.txt, where the variables are as follows:
  • <machine_name> is the name of the computer that hosts the tool
  • <yyyymmdd> is the date
  • <nnnn> is an increasing integer starting at 0001 each day (more than one log file can be created each day if you configure a maximum size for log files)

You can configure the tool to write log files to a UAC-compliant file path when you install the tool or when you run a command using the -uac parameter. If you use a UAC-compliant file path, the tool writes log files to a subfolder in the application data folder for the current user (for example, <drive>:\Users\<user_name>\AppData\Roaming\Research In Motion\BlackBerry Resource Kit for BlackBerry Enterprise Service 10\BlackBerry Enterprise Service 10 User Administration Tool Client\Logs). If you did not configure the tool to use a UAC-compliant file path, the tool writes log files to a file path that is relative to the current working directory (for example, <drive>:\Program Files\Research In Motion\BlackBerry Resource Kit for BlackBerry Enterprise Service 10\BlackBerry Enterprise Service 10 User Administration Tool Client\Logs).

You can change the configuration settings in the BESUserAdminClient.exe.config file to change how the tool writes data to the log files. By default, the BESUserAdminClient.exe.config file is located in the same folder as the BESUserAdminClient.exe file: <drive>:\Program Files\Research In Motion\BlackBerry Resource Kit for BlackBerry Enterprise Service 10\BlackBerry Enterprise Service 10 User Administration Tool Client. If your computer's operating system uses UAC and does not permit you to modify the configuration file at this location, open the virtualized copy of the BESUserAdminClient.exe.config file in the application data folder for the current user (for example, <drive>\Users\<user_name>\AppData\Local\VirtualStore\Program Files (x86)\Research In Motion\BlackBerry Resource Kit for BlackBerry Enterprise Service 10).



Was this information helpful? Send us your comments.