List the application files that are on a device

The -handheld_info command collects information about the applications that you distribute to users using the BlackBerry Administration Service and software configurations. The -handheld_info command does not return information about applications that users have downloaded, or the applications that are pre-loaded onto the device.
  1. To open the command window for the BlackBerry Enterprise Service 10 User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > All Programs > BlackBerry Resource Kit for BlackBerry Enterprise Service 10 > BlackBerry Enterprise Service 10 User Administration Tool.
  2. Type besuseradminclient <credentials> -handheld_info -modules and one of the following:
    • If you want to list the application files that are on all BlackBerry devices that are associated with a user account, type -u <user_name>.
    • If the user account is associated with multiple devices, and you want to list the application files that are on a specific device, type -u <user_name> -pin <PIN>.

Example: Listing the application files that are on all of the user's devices

besuseradminclient -username admin -password password -handheld_info -modules -u “Julie Palmer”

Example: Listing the application files that are on a specific device (user has multiple devices)

besuseradminclient -username admin -password password -handheld_info -modules -u “Julie Palmer” -pin 12G34H56



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