Add a user account to the BlackBerry Device Service

  1. To open the command window for the BlackBerry Enterprise Service 10 User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > All Programs > BlackBerry Resource Kit for BlackBerry Enterprise Service 10 > BlackBerry Enterprise Service 10 User Administration Tool.
  2. Type besuseradminclient <credentials> -add -u <user_name> -b <server_name> .
  3. If you want to specify the activation type for the user account, type -activation_type <type> , where <type> is blackberry_balance (personal space and work space are available), or work_space_only (only the work space is available).

    The BlackBerry Balance activation type and the Work space only activation type both require an EMM Corporate license. The Work space only activation type also requires a device running BlackBerry 10 OS version 10.1 or later and a service plan that supports this feature.

  4. If you want to assign an activation password to the user account, perform one of the following actions:
    • To generate a random activation password and email it to the user, type -wrandom.
    • To specify the activation password, type -w <password> . To specify the number of hours before the activation password expires, type -wt <expiry_time> . The default expiry time is 48 hours. If you use this option, contact the user and give them the activation password.
  5. If you want to add the user account to a group, type -group <group_name> .
  6. If you want to assign an IT policy to the user account, type -it_policy <IT_policy_name>.

Example: Adding a user account to the BlackBerry Device Service and assigning the user an activation password

besuseradminclient -username admin -password password -add -b server1 -u jpalmer@test.rim.net -activation_type blackberry_balance -w Activate1234 -wt 56

Example: Adding a user account to the BlackBerry Device Service and assigning the user account to a group

besuseradminclient -username admin -password password -add -b server1 -u jpalmer@test.rim.net -group “Human Resources”

Example: Adding a user account to the BlackBerry Device Service and assigning an IT policy

besuseradminclient -username admin -password password -add -b server1 -u jpalmer@test.rim.net -it_policy “Corporate Policy”



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