Supported environments

Item

Environment

Destination domain

You can move user accounts from a supported source domain to the BlackBerry Enterprise Server for Microsoft Office 365 1.0 or later.

As a result of the onboarding process, once you move user accounts to the destination domain, you cannot move the user accounts back to the source domain.

The BlackBerry Enterprise Server for Microsoft Office 365 is the only supported destination domain for this version of the tool. If you want to move user accounts to a different destination domain, visit www.blackberry.com/support/downloads to download the appropriate version of the tool. Visit www.blackberry.dom/go/serverdocs for the corresponding version of the BlackBerry Enterprise Transporter Installation and Configuration Guide.

Source domain

You can move user accounts from any of the following source domains:
  • BlackBerry Enterprise Server for Microsoft Exchange 5.0 to 5.0 SP4
  • BlackBerry Enterprise Server for Microsoft Exchange 4.1 to 4.1 SP7
  • BlackBerry Enterprise Server for Microsoft Exchange 4.0 to 4.0 SP7
  • BlackBerry Enterprise Server Express for Microsoft Exchange 5.0.1 to 5.0 SP4

Once you move user accounts to the destination domain, you cannot move the user accounts back to the source domain.

Database server (source and destination)

The BlackBerry Enterprise Transporter supports the following database servers (32-bit or 64-bit):
  • Microsoft SQL Server 2008 R2 Express
  • Microsoft SQL Server 2008 Express SP1
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2008 SP2 or SP1
  • Microsoft SQL Server 2005 Express SP3
  • Microsoft SQL Server 2005 SP3 or SP2

The BlackBerry Enterprise Transporter might function correctly with versions of Microsoft SQL Server that are not listed, but the tool has not been tested with and does not officially support other versions.

Microsoft Exchange messaging server

Any version of Microsoft Exchange that the BlackBerry Enterprise Server for Microsoft Office 365 supports.

BlackBerry Device Software

For more information about BlackBerry Device Software compatibility, see Premigration considerations.



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