Preparing the source MDM domain for the migration process

For more information about managing the BlackBerry Enterprise Server and the BlackBerry Enterprise Server for Microsoft Office 365, visit www.blackberry.com/go/serverdocs to read the product documentation.

Task

Resource

Delete all unused user accounts.

BlackBerry Enterprise Server Administration Guide

Back up the BlackBerry Configuration Database.

BlackBerry Enterprise Server Upgrade Guide

Create a list of the groups that you want to duplicate in the destination domain.

BlackBerry Enterprise Server Administration Guide

Create a list of the software configurations and applications that you want to duplicate in the destination domain.

BlackBerry Enterprise Server Administration Guide

Create a list of the IT policies, policy rules, and default settings that you want to duplicate in the destination domain.

BlackBerry Enterprise Server Administration Guide

Create a list of the SRP information and BlackBerry CAL keys that you want to duplicate in the destination domain.

BlackBerry Enterprise Server Administration Guide

If you want the BlackBerry Enterprise Transporter to import a list of the user accounts to migrate, collect the list of user email addresses in a flat, CR-delimited text file. Verify that the text file uses the following format:
user1@test.rim.net
user2@test.rim.net
user3@test.rim.net

Create a list of the administrator roles that you want to duplicate and assign in the destination domain.

BlackBerry Enterprise Server Administration Guide

If you set up replication for the BlackBerry Configuration Database, stop the replication process.

Notify BlackBerry device users that applications that use a data connection through the BlackBerry MDS Connection Service might experience a service interruption until the user accounts are migrated and reactivated.



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