Preparing the destination MDM domain for the migration process

For more information about managing the BlackBerry Enterprise Server and the BlackBerry Enterprise Server for Microsoft Office 365, visit www.blackberry.com/go/serverdocs to read the product documentation.

Task

Resource

Enable the onboarding feature in the destination MDM domain.

Enable onboarding for the destination MDM domain

If you plan to move user mailboxes to the destination MDM domain, as a best practice, consider moving the user mailboxes before you migrate user accounts.

Install a new BlackBerry Configuration Database, and install the new instances of the BlackBerry Enterprise Server for Microsoft Office 365.

BlackBerry Enterprise Server for Microsoft Office 365 Installation Guide

In the destination BlackBerry Administration Service, create the groups, IT policies, administrative roles, and software configurations that you want to duplicate from the source domain.

BlackBerry Enterprise Server for Microsoft Office 365 Administration Guide

Back up the BlackBerry Configuration Database.

Use the Microsoft SQL Server backup and restore tools. For more information, see the documentation for Microsoft SQL Server.

Notify BlackBerry device users that applications that use a data connection through the BlackBerry MDS Connection Service might experience a service interruption until the user accounts are migrated and reactivated.



Was this information helpful? Send us your comments.