Check the status of the BlackBerry Enterprise Service 10 User Administration Tool
You can use this command to verify that there is a valid connection between the BlackBerry Administration Service and the BlackBerry Enterprise Service 10 User Administration Tool and that the credentials are valid.
- To open the command window for the BlackBerry Enterprise Service 10 User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Resource Kit for BlackBerry Device Service > BlackBerry Enterprise Service 10 User Administration Tool.
- Type besuseradminclient -n <server_name> <credentials> -status.
Example
besuseradminclient -username admin -password password -status
BlackBerry(R) Enterprise Service 10 User Administration Tool Version 6.2 Copyright (c) Research In Motion, Ltd. 2009-2012. All rights reserved. Log files being written to C:\Users\besadmin\AppData\Roaming\Research In Motion\BlackBerry Resource Kit for BlackBerry Device Service\BlackBerry Enterprise Service 10 User Administration Tool Client\Logs. (01/17 15:58:36) Running command... (01/17 15:58:36) ...Done (01/17 15:58:36) Command Results: Property,Value BAS Version,6.2.0.481 BAA Version,6.2.0.383
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