List the application files that are on a device
The -handheld_info command collects information about the applications that you
distribute to users using the BlackBerry Administration Service and software configurations. The -handheld_info command does not return information
about applications that users have downloaded, or the applications that are pre-loaded
onto the device.
- To open the command window for the BlackBerry Enterprise Service 10 User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > All Programs > BlackBerry Resource Kit for BlackBerry Device Service > BlackBerry Enterprise Service 10 User Administration Tool.
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Type besuseradminclient <credentials> -handheld_info
-modules and one of the following:
- If you want to list the application files that are on all BlackBerry devices that are associated with a user account, type -u <user_name>.
- If the user account is associated with multiple devices, and you want to list the application files that are on a specific device, type -u <user_name> -pin <PIN>.
Example: Listing the application files that are on all of the user's devices
besuseradminclient -username admin -password password -handheld_info -modules -u “Julie Palmer”
besuseradminclient -username admin -password password -handheld_info -modules -u “Julie Palmer” -pin 12G34H56
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