Retrieve statistics for user accounts

To open the command window for the BlackBerry Enterprise Service 10 User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > All Programs > BlackBerry Resource Kit for BlackBerry Device Service > BlackBerry Enterprise Service 10 User Administration Tool.
Type besuseradminclient <credentials> -stats and one of the following:
- If you want to retrieve the statistics for a user account and all devices that are associated with the user, type -u <user_name>.
- If you want to retrieve the statistics for a user with multiple devices, and you only want information for a specific device, type -u <user_name> -pin <PIN>.
- If you want to retrieve the statistics for all of the user accounts that are associated with a BlackBerry Device Service, type -users -b <server_name>.
- If you want to retrieve the statistics for all of the user accounts that are members of a specific group, type -users -g <group_name>.

Example: Retrieving statistics for a user account

besuseradminclient -username admin -password password -stats -u “Julie Palmer”

besuseradminclient -username admin -password password -stats -u “Julie Palmer” -pin 12G34H56

besuseradminclient -username admin -password password -stats -i userinfo.txt -o output.csv

besuseradminclient -username admin -password password -stats -users -b server1 -o output.csv

besuseradminclient -username admin -password password -stats -users -g Administrators -o output.csv