Administrative roles for the BlackBerry Device Service

The BlackBerry Device Service includes preconfigured administrative roles that you can assign to administrator accounts. Each role is designed for a different type of administrator, and grants different permissions to manage and make changes to the BlackBerry Device Service, user accounts, and BlackBerry devices. The table below details the permissions that are associated with each role.

To meet the needs of your organization's environment, you can change the permissions that are associated with the preconfigured roles, or you can create custom roles. For more information about how to change or create roles, visit www.blackberry.com/go/serverdocs to read the BlackBerry Device Service Administration Guide.

Permission name

Security role

Enterprise Administrator

Senior Helpdesk role

Junior Helpdesk role

Server only role

User only role

User and device group

Create a group

X

X

X

   

X

Delete a group

X

X

     

X

View a group

X

X

X

X

 

X

Edit a group

X

X

X

X

 

X

Create a user

X

X

X

   

X

Delete a user

X

X

X

   

X

View a user

X

X

X

X

 

X

Edit a user

X

X

X

X

 

X

View a device

X

X

X

X

 

X

Edit a device

X

X

X

X

 

X

View device activation settings

X

X

X

X

 

X

Edit device activation settings

X

X

X

X

 

X

Create an IT policy

X

X

     

X

Delete an IT policy

X

X

     

X

View an IT policy

X

X

X

X

 

X

Edit an IT policy

X

X

     

X

Import an IT policy

X

X

     

X

Export an IT policy

X

X

   

X

Resend data to devices

X

X

X

   

X

Create a software configuration

X

X

     

X

View a software configuration

X

X

X

X

 

X

Edit a software configuration

X

X

     

X

Delete a software configuration

X

X

     

X

Create an application

X

X

     

X

View an application

X

X

X

X

 

X

Edit an application

X

X

     

X

Delete an application

X

X

     

X

Create an administrator user

X

     

Add or remove to user configuration

X

X

X

   

X

Import or export users

X

X

X

   

X

Import user updates

X

X

     

X

Assign the current device to a user

X

X

X

X

 

X

Delete all device data and remove device

X

X

X

X

 

X

Delete only the organization data and remove device

X

X

X

X

 

X

View associated BlackBerry Device Service

X

X

X

X

 

X

Override associated BlackBerry Device Service

X

X

X

   

X

View a directory source

X

X

   

X

 

Edit a directory source

X

X

   

X

 

View user authentication

X

         

Create an email profile

X

X

     

X

Edit user authentication

X

         

Delete an email profile

X

X

     

X

View an email profile

X

X

X

X

 

X

Edit an email profile

X

X

     

X

Create a SCEP profile

X

X

     

X

Delete a SCEP profile

X

X

     

X

View a SCEP profile

X

X

X

X

 

X

Edit a SCEP profile

X

X

     

X

Create a proxy profile

X

X

     

X

Delete a proxy profile

X

X

     

X

View a proxy profile

X

X

     

X

Edit a proxy profile

X

X

     

X

View device backup encryption keys

X

         

Edit device backup encryption keys

X

         

View compliance rules

X

X

       

Edit compliance rules

X

X

       

Specify an activation password

X

X

X

X

 

X

Generate an activation email

X

X

X

X

 

X

Import new users

X

X

     

X

Topology group

View a server

X

X

   

X

 

Edit a server

X

X

   

X

 

View a component

X

X

   

X

 

Edit a component

X

X

   

X

 

View an instance

X

X

   

X

 

Edit an instance

X

X

   

X

 

Change the status of an instance

X

X

   

X

 

Edit an instance relationship

X

X

   

X

 

View a job

X

X

     

X

Edit a job

X

X

     

X

View default distribution settings for a job

X

X

     

X

Edit default distribution settings for a job

X

X

     

X

Manage deployment job tasks

X

X

X

   

X

Change the status of a job task

X

X

     

X

Delete an instance

X

X

   

X

 

Edit license keys

X

X

   

X

 

View license keys

X

X

   

X

 

View reconcilliation event status

X

X

X

X

X

X

View device enterprise authentication

X

X

     

X

Edit device enterprise authentication

X

X

     

X

Delete device enterprise authentication

X

X

     

X

View an organization notice

X

X

X

X

 

X

Edit an organization notice

X

X

       

View wireless service plan

X

X

       

Edit wireless service plan

X

X

       

View rules for the BlackBerry MDS Connection Service

X

X

X

X

 

X

BlackBerry Administration Service setup group

Create a role

X

     

Delete a role

X

       

View a role

X

X

     

X

Edit a role

X

       

Add or remove a role

X

     

View BlackBerry Administration Service software management

X

X

   

X

 

Edit BlackBerry Administration Service software management

X

X

       

Import or export groups within roles

X

         

View BlackBerry Administration Service certificate management

X

         

Edit BlackBerry Administration Service certificate management

X

         


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