System requirements: BlackBerry Enterprise Server Log Monitoring Tool

Item

Requirement

Operating system

Any of the following 32-bit operating systems:
  • Windows XP Professional SP2
  • Windows Server 2000 SP4
  • Windows Server 2003 SP1 or later
  • Windows Server 2003 R2
  • Windows Server 2003 R2 SP2
  • Windows Server 2008
  • Windows Server 2008 R2
Any of the following 64-bit operating systems:
  • Windows Server 2003
  • Windows Server 2003 SP1 or later
  • Windows Server 2008
  • Windows Server 2008 R2

Compatibility

The following environments have been fully tested and are recommended for use with the tool:

  • BlackBerry Device Service 6.0

The following environments have been partially tested and are supported for use with the tool:

  • BlackBerry Enterprise Server for Microsoft Exchange 5.0 SP3
  • BlackBerry Enterprise Server for IBM Lotus Domino 5.0 SP3
  • BlackBerry Enterprise Server Express for Microsoft Exchange 5.0 SP3
  • BlackBerry Enterprise Server Express for IBM Lotus Domino 5.0 SP3

The following environments are not supported for use with the tool:

  • BlackBerry Enterprise Server for Microsoft Exchange 5.0 SP2 or earlier
  • BlackBerry Enterprise Server for IBM Lotus Domino 5.0 SP2 or earlier
  • BlackBerry Enterprise Server for Novell GroupWise 5.0 SP1 or earlier
  • BlackBerry Enterprise Server Express for Microsoft Exchange 5.0 SP2 or earlier
  • BlackBerry Enterprise Server Express for IBM Lotus Domino 5.0 SP2 or earlier

Computer that hosts the BlackBerry Device Service

You must run the BlackBerry Enterprise Server Log Monitoring Tool on the computer that hosts the BlackBerry Device Service.

Log files

The BlackBerry Enterprise Server Log Monitoring Tool can monitor only one log file at a time.

This document assumes that you are using the tools in the BlackBerry Resource Kit for the BlackBerry Device Service to manage, maintain, and troubleshoot a BlackBerry Device Service environment. If you want to use the tools in the BlackBerry Resource Kit for the BlackBerry Device Service with the BlackBerry Enterprise Server or BlackBerry Enterprise Server Express, visit www.blackberry.com/go/serverdocs to see the documentation for the appropriate version of the BlackBerry Enterprise Server Resource Kit.



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