System requirements: BlackBerry IT Policy Import and Export Tool

Item

Requirement

Operating system

Any of the following 32-bit operating systems:
  • Windows Server 2008 SP2
  • Windows Server 2003 R2 SP2
  • Windows Server 2003 SP2
Any of the following 64-bit operating systems:
  • Windows Server 2008 R2 SP1
  • Windows Server 2008 R2
  • Windows Server 2008 SP2
  • Windows Server 2003 R2 SP2
  • Windows Server 2003 SP2

BlackBerry Enterprise Server

The tool is compatible with the following:
  • BlackBerry Enterprise Server 5.0 or later
  • BlackBerry Enterprise Server Express 5.0.1 or later

Install the version of the BlackBerry IT Policy Import and Export Tool that matches the version of the BlackBerry Enterprise Server or BlackBerry Enterprise Server Express. For example, if you want to use the tool with BlackBerry Enterprise Server 5.0.4, install version 5.0.4 of the tool.

Local or remote install

You can install the BlackBerry IT Policy Import and Export Tool on the same computer that hosts a BlackBerry Enterprise Server component, or on a separate computer.

If you install the tool on the same computer as a BlackBerry Enterprise Server component, it is a best practice to run the tool during low usage periods. Running the tool might affect the performance of the BlackBerry Enterprise Server.

Exporting and importing restrictions

The tool supports exporting and importing IT policy information between any 5.0.x or later versions of the BlackBerry Enterprise Server. The tool does not support importing IT policy information to a version of the BlackBerry Enterprise Server that is earlier than the version you exported the IT policy information from. For example, you cannot export IT policy information from BlackBerry Enterprise Server 5.0.2 and import it into BlackBerry Enterprise Server 5.0.1.

The tool does not support exporting and importing IT policy information between different platforms of the BlackBerry Enterprise Server. For example, you cannot export IT policy information from the BlackBerry Enterprise Server for Microsoft Exchange and import the IT policy information into the BlackBerry Enterprise Server for IBM Lotus Domino.

The tool does not support exporting and importing IT policy information between different BlackBerry server products. For example, you cannot export IT policy information from the BlackBerry Enterprise Server and import the IT policy information into the BlackBerry Enterprise Server Express.

User Account Control restrictions

When using the tool on an operating system that features User Account Control (UAC), such as Windows Server 2008, you might receive an error message when you try to run commands.

If you are using the tool on an operating system that uses UAC, run the tool as an administrator (right-click the application on the start menu, or the .exe file, and click Run as administrator). Type cd\ to reset the directory to "C:\", then type cd "<file_path>", where <file_path> is the full path to the .exe file for the tool (for example, Program Files (x86)\Research In Motion\BlackBerry Enterprise Server Resource Kit\BlackBerry AMT Tools).



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