The BlackBerry Enterprise Server Resource Kit is a suite of tools that you can use to help manage and monitor an MDM domain. You can download the BlackBerry Enterprise Server Resource Kit from www.blackberry.com/support/downloads.
- BlackBerry Enterprise Server User Administration Tool: a command line tool that allows you to collect statistics and manage user accounts and devices.
- BlackBerry Enterprise Transporter: an application that you can use to migrate user accounts from an MDM domain to a different MDM domain.
- BlackBerry Analysis, Monitoring, and Troubleshooting Tools: various tools that you can use to collect and analyze user data and log files.
This guide provides the system requirements, installation instructions, and configuration instructions for the BlackBerry Enterprise Server User Administration Tool and the BlackBerry Analysis, Monitoring, and Troubleshooting Tools. For more information about the BlackBerry Enterprise Transporter, visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Transporter Installation and Administration Guide.
Was this information helpful? Send us your comments.