Preparing the source MDM domain for the migration process

For more information about managing the BlackBerry Enterprise Server, visit www.blackberry.com/go/serverdocs to read the documentation for the BlackBerry Enterprise Server.

Task

Resource

Delete all unused user accounts.

In an IBM Domino environment, remove the associated BlackBerry state databases.

BlackBerry Enterprise Server Administration Guide

Back up the BlackBerry Configuration Database.

BlackBerry Enterprise Server Upgrade Guide

Create a list of the software configurations and applications that you want to duplicate in the destination MDM domain.

BlackBerry Enterprise Server Administration Guide

Create a list of the IT policies, policy rules, and default settings that you want to duplicate in the destination MDM domain.

BlackBerry Enterprise Server Administration Guide

Create a list of the SRP information and BlackBerry Enterprise Server CAL keys that you want to duplicate in the destination MDM domain.

BlackBerry Enterprise Server Administration Guide

If you want the BlackBerry Enterprise Transporter to import a list of the user accounts to migrate, collect the list of user email addresses in a flat, CR-delimited text file. Verify that the text file uses the following format:
<emailaddress1>
<emailaddress2>
<emailaddress3>

Create a list of the administrator roles that you want to duplicate and assign in the destination MDM domain.

BlackBerry Enterprise Server Administration Guide

If you set up replication for the BlackBerry Configuration Database, stop the replication process.

Notify users that applications on the BlackBerry device that use a data connection through the BlackBerry MDS Connection Service might experience a service interruption until the user account is migrated and reactivated.



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